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    I have all the fields I want set up on a form but I'm not getting some of the information back even though they are required fields. Any ideas?

    Asked by joeytlee on February 28, 2013 at 05:40 PM

    Here is what I'm getting now:

    Contact Person

    E-mail

    Title

    Phone number (949) 4883025

    Best time of day to call Anytime

    Address of Inspection LocationStreet Address: 123 Main Street

    City: Capo Beach

    State / Province: CA

    Postal / Zip Code: 92624

    Country: United States

    Home or building size 3,000 sq. ft.

    Home or building age 1983

    Number of Stories Two

    Number of garages 2

    Number of bathrooms 3.5

    Number of bedrooms 5

    Type of Roof Concrete Tile

    Comments Test form

    Page URL:
    http://www.joeytlee.com/content/requestaquote.html

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    JotForm Support

    Answered by EltonCris on February 28, 2013 at 09:27 PM

    Hi,

    I just checked your form and its notification and all seems to be fine. When I test your form, all seems to work properly. I could see the data on your form's submissions page. So there's only one possible reason why it happens, the user's browser javascript is disabled which results to blank data on the required fields. Note that when javascript is disabled on user's browser, they could bypass the required fields. My suggestion would be to inject the following noscript code to your form. This should hide your entire form fields once their browser's javascript is disabled.

    <noscript><style>.form-section{display:none;} .form-all:before{content:"Your browser's javascript is disabled. Please enable it to view and to fill this form.";text-align: center;}</style></noscript>

    Here's how:

    Hope this helps. Thanks!