how do I change payment method

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    Asked on February 28, 2013 at 06:44 PM
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    Answered on February 28, 2013 at 09:49 PM

    Hi there,

    Thanks for your message.

    Since you've paid directly via Paypal, the only way to switch into other payment method is to cancel your current subscription. To do that, please follow these steps:

    1. Log in to your PayPal account
    2. Find the latest payment you have made to Jotform
    3. Click on the subscription number for that transaction
    4. Click on the "Cancel Subscription" button.

    You can also visit  this page for a more detailed explanation on how to cancel a Paypal subscription.


    After that, please use this URL to re-upgrade to Premium and choose the payment method you'd prefer.

    Let us know if you have further questions. Thanks!