- altviewgraphicsAsked on February 28, 2013 at 07:20 PM
I set up forms for clients. I insert their email address for notifications and it continues to default to my email.
- glennleeAnswered on February 28, 2013 at 07:34 PM
Have you tried to test submission in actual website or preview? If not please do so , test email is for account holder's email only.
Thanks, If you need further assistance please let us know.
- altviewgraphicsAnswered on February 28, 2013 at 07:54 PM
Thanks for your quick response. I have only run the test email that is in the setup - where they say "Test email". Email came to me. I kind of thought that was what the "Test Email" was for - to see where it is supposed to go. I must be missing something.....I will work on it. Thanks again for your suggestions and help.
- JotForm SupportjonathanAnswered on February 28, 2013 at 08:34 PM
Hi, to add clarification on my colleague's explanation;
The Test Email button in the notification email will only send the test email message to your jotform email account -- not to the notification email recipient e-mail address setup on the form.
You have to submit the form in actual to recieve the notification to the email account that is setup in the recipient e-mail box.