Retrieve Deleted Records

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    Asked on February 28, 2013 at 07:43 PM

    Hi, I don't suppose there is anyway to retreive records that were deleted is there? 

    I wanted to delete 3 records...highlighted them and hit "delete". I didn't realize until the screen was blank that I just hit "delete all". This might be something you want to address as it was too easy to delete the entire database of records. If anyone selects more than 1 record to delete they will almost always look to the nearest "delete" which is the "delete all" and not even think they are about to delete every single record.

    I appreciate your response.


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    Answered on February 28, 2013 at 10:31 PM

    Hi Slade,

    Thanks for your input. Unfortunately you can not retrieved deleted submissions anymore. The best way to recover the submissions data is to get them on your email since you have receieved them if you have setup an email notification with your form.

    Let me also clarify that "Delete All" button would delete all form submissions and all the files attached in it. When you click this button, a password window should appear prior to confirm the deletion of all submissions. Deletion of forms data may happens a lot when "no" confirmation is set so we have added a password confirmation and a little description to prevent this. We'd suggest to manually delete each data instead of deleting all submissions next time.