What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Neither person that is on the jotform account is receiving the registration forms when a registration comes thru our website

    Asked by Janet Slayden on February 28, 2013 at 09:04 PM

    The registrations are being recorded and we can view them from the jotform account, but the forms are not going directly to our personal emails as they are set up to do.

  • Profile Image

    Answered by jeanettebmz on February 28, 2013 at 11:06 PM

    I just checked the account related to the email address you have posted here, but I don't see a form. Can you please let us know the FormID or the webpage link where the form is already embedded?