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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New Feedback Form Not Working in IE or Chrome

    Asked by lcfair on March 23, 2011 at 05:32 PM


    I have the latest code for the feedback form as of (3/23/2011). It only works for me in FF. IE and Chrome display the code across the top of the page.

    Doesn't work in: IE 8.0.7600 or Chrome 10.0.648.151


    ------------------- UPDATE --------------

    FYI -

    I fixed my Feedback Form browser compatibility problem by inserting the Feedback code into the 'Body End Code' section, instead of the 'Inside Body Tag' section.


    Page URL:

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    Answered by ACAlliance on March 26, 2011 at 03:42 PM


    You have multiple issues with your website using Internet Explorer.  Your contact form and Feedback button are still not appearing in Internet Explorer, so I would say the IE issue is not resolved yet.

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    Answered by brx250 on March 26, 2011 at 10:33 PM


    Hi there,

    Thank you for using JotFrom!

    I’ve tried recreating your problem using the browsers mentioned, but everything seems to be fine. If you are still getting the same thing though, try using a different computer just to make sure that it is not an isolated issue. In any case, we will be looking into this further so feel free to send us any additional information about the matter.

    Looking forward to you feedback.


    Albert | JotForm Support

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    Answered by camelot217 on March 29, 2011 at 09:40 AM

    I can't get my feedback button to show either. I had it up earlier but it no longer shows.

    Can someone please check if they see something that is not right? Here is the site: http://parkcitypetinfo.com/index.htm


    Thanks in advance




    It was an issue with my web design software. It did not create scripts on a single page. But it does using an option that creates scripts on all pages. So everyting on your side is OK.



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    Answered by allanftd on March 30, 2011 at 03:05 AM

    Hi Tom,

    Thanks for the update, please let us know how we can help you further.