An option to include the text on email notification

  • jccadmin
    Asked on June 25, 2019 at 4:39 PM

    When a form is submitted and received, it does not show all of the text from the form. On our medical liability form, there is a paragraph that explains the conditions and then a signature is required. 

    When we receive the submitted form, the text is not included. We need it to be included on the form when we print it.

    How do I make that happen?

  • Elton Support Team Lead
    Replied on June 25, 2019 at 6:05 PM

    Text is not included on emails since they don't ask a value.

    But, you can add the text by editing your email notification.

    Here's an example by simply copying the text from your form then paste it on email notification.

    An option to include the text on email notification Image 1 Screenshot 20

    I have also escalated this thread to our developers as a feature request. I think it would be nice if there's just an option to include the text on email easily. We will let you know once we have an update related to this.