How do I avoid thank you message getting blocked by pop up blocker?

  • Profile Image
    belowthebush
    Asked on June 25, 2019 at 07:04 PM

    Hiya,

    I want to now which thank you message setting I should choose, to make sure it is not a pop up, and thus has no chance of being blocked by a pop up blocker.

    I did have both of my forms installed on my old website and the thank you message simply appeared on the same age once you submitted the form.

    However now upon submission the thank you opens up in a new jot form page. I have tried redirecting it to my own thank you page but I think this could be blocked by pop ups as far as I understand it.

    Please advise!

    Thank you

    Liberty

    the first url has the jot form message and the second url has my own thank you page

  • Profile Image
    jherwin
    Answered on June 25, 2019 at 10:02 PM

    Redirecting your thank you page to the external URL will not be blocked because it does not open a new tab. It will redirect your form to another URL.

    Guide: Redirecting-Users-to-a-Different-Page

    You can test submit your form and see if it will work. 

    Please give it a try and let us know how it goes.