Receiving Asana integration error

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    Gedore_Torque
    Asked on June 26, 2019 at 06:23 AM

    Hi,

    We had integration in some of our forms linked a specific user. However, this user has left the company several months ago and last week he was deleted.

    Consequently we have lost all integration with our forms.

    Is there any way to recover these integrations or do we have to recreate them?

     

    Kind regards


    George

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    jherwin
    Answered on June 26, 2019 at 08:55 AM

    Is this the form you're referring to?

    https://form.jotformeu.com/82873485292368

    I checked the form and it's still integrated with Asana, Google Sheets, and Dropbox. If you are receiving asana integration error, please try to redo the asana integration to see if that helps.

    Guide: Create-tasks-in-Asana-with-JotForm-submissions


  • Profile Image
    Gedore_Torque
    Answered on June 28, 2019 at 04:39 AM

    Thank you jherwin for your reply,

    It turns out that the person who has done the integration and is no longer with us has been deleted while I was on holiday from Asana. That probably severed the integration links.

    I have redone the integrations ... it was not as hard as I thought.


    Kind regards

    George