Unable to access the upload files through the link in the notification email.

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    Asked on June 26, 2019 at 09:56 AM

    I created a form under that account. Every time a customer fills my form out it goes to my email but I cannot access the picture that is in it. Every time it takes me to a page that says “this page does not exist” I was hoping we could please fix this problem as soon as possible. My business is suffering.

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    Answered on June 26, 2019 at 11:24 AM

    Please go to the settings page and un-tick the Require log-in to view upload files option and see if that works.


    If the problem still persists, please share the link of the picture which you are trying to open.