How to send different emails for sections of same form?

  • leedsbeckettsu
    Asked on June 26, 2019 at 12:33 PM

    I am curious about the possibility of linking forms so that two or three separate submission emails can be sent us. Specifically, we are creating a job application and would like to have certain parts separated out during the submission process. We would like personal details to be sent separately to the candidate's question answers and also a separate email for an equal opportunities monitoring form that is optional for candidate to fill.

    So, the goal would be having the candidate fill ONE form out (or what would appear to be one form from their end) but to have the three parts emailed to us separately. 

    I have already set up a session ID for the current form and wonder if it could work similarly to this. Is this possible?

  • Victoria_K
    Replied on June 26, 2019 at 2:35 PM

    My apologies, but it seems I do not understand the whole process correctly yet. I think we can help to implement the flow, but we might need some more clarification. 

    So, you have single form, but separated into sections. Different email should be sent out for every section, correct? Will the form be filled out in single session or users should submit one section after another?

    Thank you for cooperation, this would help us to assist properly.

  • leedsbeckettsu
    Replied on June 27, 2019 at 5:23 AM

    Yes. I have a single form with multiple pages.

    Basically, I want Part A, Part B, and Part C to be sent as individual emails back to me instead of on one long form. I do not want the applicant to have to click three different links for each Part and for Part A, Part B, and Part C to appear like a single form to the applicant. I also want a unique Session ID to allow them to save their work for the whole form and submit only once Part A, Part B, and Part C have been completed.

    I hope this makes sense and is possible.


  • Victoria_K
    Replied on June 27, 2019 at 6:50 AM

    This is possible with JotForm. But, there might be several options to implement the flow. Let me suggest the options so you could pick the way you like best. 

    1. You can setup a 'Save and Continue' flow on form. This method would require creating additional form for unique session ID to be generated for every respondent. 

    Then, second main form would have 3 pages (for each section). Once user proceeds to next page, the progress should be saved. But, all 3 emails will be sent out only when form is completely submitted. It is possible to customize email templates so every of 3 would contain only fields for each section (you may delete the rest of fields). 

    2. As a second alternative option, I can again suggest to create 3 page form (sections). Then, it may be possible to set up the flow so once a user completes first page (section), progress would be submitted and first email sent out. In this case a submission would be performed, but with only part of fields filled out. Then, a user can be redirected to same submission, but to next page (section) and fill it out. Once second section is completed and next button is hit, another email is sent out and user is redirected to third page. 

    In this case, technically, user is editing single submission


    Here are few related help articles:

    How-to-Save-Forms-and-Continue-Later

    How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Redirecting-Users-to-a-Different-Page

    Let us know which way you would like to try and we will gladly assist.