Webhook with Zapier Broke

  • norlanchrysler
    Asked on June 26, 2019 at 1:02 PM

    Hi,

    My webhook with Zapier for my finance application part 1 has stopped working all of a sudden. Zapier does not show any pulls after June 19th but there have been form fills since then. Did something change?

    Thanks, Shane.

  • norlanchrysler
    Replied on June 28, 2019 at 1:36 PM

    I have re-added the integration, any idea why it disappeared to begin with?

  • Ivaylo JotForm Support
    Replied on June 28, 2019 at 2:25 PM

    I apologize for the inconvenience. We have not been reported similar cases. Is everything Ok now?

    Can you please provide us any information that you think would help us reproduce the issue? Did you make any changes recently to your configuration?

    Please let us know, so we can investigate further.

  • norlanchrysler
    Replied on June 28, 2019 at 3:31 PM

    Should be, I have not had one come through yet though to fully test it. I did not make any changes, it just stopped working a week or so ago. Not sure that it can be re-produced unless you guys keep any kind of logs in your back end.

  • Richie JotForm Support
    Replied on June 28, 2019 at 3:59 PM

    We do apologize for the inconvenience.

    I have tested Zapier integration with one of my sample forms and I was able to receive submissions.

    I have cleared your form cache. If the issue still remains, let us know.

    Thank you.

  • norlanchrysler
    Replied on June 28, 2019 at 4:36 PM

    Ok, thanks.