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HandPicked212Asked on June 26, 2019 at 1:17 PM
Hi all,
As of last night none of our forms are arriving to us via email. I can still see the submissions on the website but need them to also arrive via email. Has a change occurred? Do I need to make an update? Thank you!
(I have linked one form below but it is affecting multiple forms)
Page URL: https://form.jotform.com/80224240396148 -
denis_calin Jotform SupportReplied on June 26, 2019 at 3:49 PM
Hi @HandPicked212!
I have just checked the mail logs and can see that the emails are being sent successfully. You can also view the email logs from your account by following this guide: How-to-View-All-Your-Form-Email-History.
For your Transfers Over $24 Per Item form (form url: https://www.jotform.us/form/80224240396148), there is a typo in the second email address of the recipient for your notification. Please replace the recipient with a correct email.
Let us know if you are still experiencing the issue with your email notification not being sent and we would be glad to help.
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HandPicked212Replied on June 26, 2019 at 4:12 PM
thank you denis, must be something with our email host.