Can't access my form, says "over quota" and I already cleared my cache for forms and my browser

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    Promark2018
    Asked on June 26, 2019 at 02:45 PM
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    Kevin_G
    Answered on June 26, 2019 at 04:29 PM

    The issue seems to have been related to the form's cache, the form worked fine after clearing it

    Please kindly check and let us know if you continue experiencing the issue. 

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    Promark2018
    Answered on October 04, 2019 at 03:00 PM

    I am having this issue again. I've cleared the cache, waiting about an hour, and it's still happening. When will it be resolved?

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    Richie_P
    Answered on October 04, 2019 at 03:20 PM

    I have checked your account and you're in the good status and far from your monthly form limits. However, the form you have shared seems to be deleted.

    You other two forms however are working correctly.

    You may try to check your trash folder for the form you have deleted if you wish to restore it.

    Guide:https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms