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  • Profile Image

    iframe scrolling does not work

    Asked by Robert on March 01, 2013 at 07:16 AM

    Hi, I spoke with one of your suppoort operators yesterday as the iframe feature is not working on my website.  The form loads but there are no scroll bars - I have set the scrolling to 'yes' and even 'auto' but users are unable to complete the whole form.

    I was told that I be emailed but I have not received any information.

    Please advise ASAP.

    Page URL:
    http://www.rollbackskating.com/#/registration/4569044054

    iframe does not work scroll
  • Profile Image

    Answered by jefreylandicho on March 01, 2013 at 09:08 AM

    Within your IFRAME embed script, you will need to change the height value from 3960 to 100% and that should resolve the issue you are having. 

    Kindly check the link for reference.

    http://pastie.org/6360294

    If the problem still persists, do contact us again.

  • Profile Image

    Answered by rollbackskating on March 01, 2013 at 10:18 AM

    It's height is not 3960!  it was 450px.  I have changed it to 100% however and there is still no scroll bars!!

  • Profile Image

    Answered by jefreylandicho on March 01, 2013 at 10:59 AM

    Please let me recreate my answer. The script was currently generating the height of 3960px

     

    Kindy change the IFRAME script args[1] to 450

     

    or use this embed script I created and see if it works

     

    http://pastie.org/private/1kgduzkhmy3ftdvci1bpww

  • Profile Image

    Answered by rollbackskating on March 01, 2013 at 04:21 PM

    Thank you.  I've now got it to work.

     

    Within your code you misplaced 'form'

    src="http://jotform.com/form/22541503275346" - your code

    replaced with

    src="http://form.jotform.com/form/22541503275346

    and all is working fine now.

     

    Thank you very much!

  • Profile Image

    Answered by lonjames1 on June 27, 2015 at 01:18 AM

    Thanks.  Worked for me as well.  I adjusted the "450" to 735 to meet my height requirements though....