What does mean Upgrade to Premium Monthly?

  • Profile Image
    Rio Rido
    Asked on March 01, 2013 at 07:20 AM

    Hi There,

     

    I have been using Jot Form since July 2012...

     

    Since last 3 - 4 months, my account has been upgraded to be premium monthly and I must pay $9 / Month

    (before that, I got free)

     

    What is the different in standard account and the premium one?

     

    How come my account automatically upgrade to premium whereas I never asked to do that?

    Are there any rules (or term and condition) that compulsory for any account in Jotform to be automatically updated to be premium after few months registered?

    Can my account just make it standard, rather than premium?

     

    Cheers

     

    Rio Rido

  • Profile Image
    Goldo
    Answered on March 01, 2013 at 09:50 AM

    Free and Premium account differ in features. You can compare both services and features here.

    http://jotform.com/pricing

    No, Jotform don't do automatic upgrade. You must have upgraded your account at some point and have forgotten about it.

    Would you be able to provide me your Jotform username so we can further check please? can't locate an account from your email address. Thanks!