Form was paid for, but not delivered to our inbox

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    walterpmc
    Asked on June 27, 2019 at 08:16 AM

    Please help!  I am panicking!  We just had a prospective client give all their sensitive information and now I have no record of it.  Their form is not in our inbox, however I have a credit card receipt showing that they paid.  

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    Jed_C
    Answered on June 27, 2019 at 09:55 AM

    We apologize for the inconvenience.

    I just sent a response to on your other thread here https://www.jotform.com/answers/1872400.