Submissions not showing up in CRM

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    Asked on June 27, 2019 at 12:37 PM

    Hi, we use Volusion and Jotform has been successful thus far. However, in the past week or so, some of our submissions are not making it into the CRM.  We are getting a copy in our Outlook inbox, but we never see it in the CRM. 

    Do you have some ideas on what could be wrong and what I can do to test?

    Thank you,