Users have wrong account levels

I have multiple users on my account that do not have the same gold plan access that I have purchased. 

User ebosetti, for example, only has the basic plan. 

Do you have sub-users or you are on JotForm Enterprise?

Please note that sub-users will not have the same plan as the main account. The sub-users can only edit forms and view submissions, so they can use even the free plan.

The sub-users do not really need to be on a paid subscription for as long as they will not need the same limits as the main account.