Sending emails through Mandrill

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    Asked on June 27, 2019 at 03:35 PM

    Hi Team,

    We are wanting to send our Jotform emails though our Mandrill account. I configured our sending accounts using the SMTP parameters from Mandrill on my Jotform account, but have made some tests and not emails are being received by Mandrill.

    Is there any special configuration necessary to do the JotForm/Mandrill integration? Any tips to make this work for us? Highly appreciated.

    All the best,


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    Answered on June 27, 2019 at 04:33 PM

    I marked this thread as private. So no one can see these messages except you and us. 
    I have inspected your B2B Contact Request - Form. The notification emails are being sent to ",,,". According to our records, all notification emails were sent to these addresses through your SMTP option "". Please look at your history page15616672465.png15616673306.pngIn fact, there is no special configuration between Jotform and Mandrill. Are you able to check spam/junk box or your bounce list?