Sending emails through Mandrill

  • 1800bakery
    Asked on June 27, 2019 at 3:35 PM

    Hi Team,

    We are wanting to send our JotForm emails though our Mandrill account. I configured our sending accounts using the SMTP parameters from Mandrill on my JotForm account, but have made some tests and not emails are being received by Mandrill.

    Is there any special configuration necessary to do the JotForm/Mandrill integration? Any tips to make this work for us? Highly appreciated.

    All the best,

    Max

    Page URL: https://corporate-gift.1-800-bakery.com/contact-us
  • Alan_D
    Replied on June 27, 2019 at 4:33 PM

    I marked this thread as private. So no one can see these messages except you and us. 
    I have inspected your B2B Contact Request - Form. The notification emails are being sent to "max@1-800-bakery.com,stephen@1-800-bakery.com,christine@1-800-bakery.com,ddmldfmn_sf8027@sendforensics.com". According to our records, all notification emails were sent to these addresses through your SMTP option "corporate@1-800-bakery.com". Please look at your history page. Sending emails through Mandrill Image 10Sending emails through Mandrill Image 21In fact, there is no special configuration between JotForm and Mandrill. Are you able to check spam/junk box or your bounce list?