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admin655Asked on June 27, 2019 at 6:55 PM
One of our users is getting an “Autosuspended” error when attempting to log in. Email address for user is kgrizzell@artacademy.edu
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denis_calin Jotform SupportReplied on June 27, 2019 at 7:28 PM
Hi @admin655!
One of your sub-users is collecting usernames and passwords and other sensitive information on their form, which violates our Terms of Use. Please have the sub-user reach out to our support forum and agree to have the form deleted from the account and agree to our Terms of Use to have the account reactivated again.