Não consigo acessar ou receber os formularios

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    kadastrar
    Asked on June 28, 2019 at 10:27 AM

    Boa tarde, gostaria de saber por que eu não consigo acessar alguns de meus formulários, continua incessantemente me mandando esta mensagem ,"Form over quota!, This form has exceeded its allocated quota'', apesar das quotas ainda não terem sido atingidas.


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  • Profile Image
    Richie_P
    Answered on June 28, 2019 at 10:43 AM

    I have checked your account and it seems you have reached your form limits for Free plan.

    Your forms are working correctly, however you are not able to create new forms.

    Do note that the Free plan can create up to 5 forms only.

    If you wish to create more forms, you may upgrade to a paid plan.

    Hope this information helps.

    If you need further assistance, let us know.


  • Profile Image
    kadastrar
    Answered on June 28, 2019 at 10:46 AM

    Eu entendi que não posso criar mais,mas o problema é que eu não consigo nem ao menos abrir esses formularios já criados.

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    Richie_P
    Answered on June 28, 2019 at 10:55 AM

    To clarify, you cannot open the forms for the account queopscontabilidade or  are you not able to open the forms in your account?

    Checked one of the forms under the account queopscontabilidade  and it seems to be working correctly at my end.

    Can you please explain further the issue with the forms?

    May we know if you receive an error when you open the form?

    Are these forms embedded to a web page?

    Looking forward for your response.

  • Profile Image
    kadastrar
    Answered on June 28, 2019 at 10:57 AM

     Obrigado por tudo,não preciso mais de ajuda,consigo acessar novamente os formularios, tenha um bom dia :)

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    Richie_P
    Answered on June 28, 2019 at 11:02 AM

    Good to know the issue has been resolved.

    If you need further assistance, let us know.