Email Notifications not working

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    ywamsalemregistrar
    Asked on March 01, 2013 at 03:36 PM

    I just recently embedded my forms in a wordpress website and now we are not receiving email notifications of submitted applications. Can you help?

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    sidharth_kch
    Answered on March 01, 2013 at 03:50 PM

    @ ywamsalemregistrar

    I checked and found that your email id in our bounced list but we have whitelisted it.

    Check the reasons below:

    Result: 

    registrar@ywamsalem.org is IN the bounce list  

     

    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'

    Thanks,

    Sidharth

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    ywamsalemregistrar
    Answered on March 01, 2013 at 05:06 PM

    So how do I fix this problem?

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    sidharth_kch
    Answered on March 01, 2013 at 05:19 PM

    We have already whitelisted email id (registrar@ywamsalem.organd it should work now.

    Please try changing your email notification's Sender Email to the default noreply@jotform.com

     

    Thanks,

    Sidharth