Embedded form doesn't appear on some user's browsers

  • Profile Image
    flowgenome
    Asked on June 28, 2019 at 01:06 PM

    It works for me, but other people have tried on multiple browsers with no luck. (They just see a blank area where the form should be. 


    Here's the URL, our website is built on Webflow: https://www.flowgenomeproject.com/flow-profile


    And here's a Loom video someone made of the glitch on their end: https://www.loom.com/share/2e9817b0372a44ba96d1421c6b2b51ce

    Thanks!

  • Profile Image
    JohnRex
    Answered on June 28, 2019 at 01:43 PM

    I have tried to access the link that you provided, but I wasn't able to replicate the issue on my end. I was able to view the embedded form.

    1561743527test -web.gif

    I would suggest to try embedding the form via iFrame method. Please follow this guide: Getting-the-Form-iFrame-Code

    Just copy the "iFrame" code and skip the "script" part, then paste it to your webpage' codes. Here's how it looks:

    1561743801iframe 2.PNG


  • Profile Image
    flowgenome
    Answered on June 28, 2019 at 02:00 PM

    Thanks so much. I just updated it to the iFrame. Hopefully this works!