Embedded form / Payment Error: Error Expected Window to be the same domain

  • Lia1992
    Asked on June 28, 2019 at 3:56 PM

    Hi,

    After creating a payment form, everything seemed Ok on your website. But when integrate the Form into my website, i get this «  Payment Error: Error Expected Window to be the same domain ». The PayPal, Visa, American Express icons disappear in the process. You can see it here

    What should I do to fix it? Another question:

    how do I integrate a mobile payment method into Jotform?

    Thanks

    Jotform Thread 1874438 Screenshot
  • Victoria_K
    Replied on June 28, 2019 at 4:26 PM

    It appears that you have used a plugin to embed form. Looks like it is causing the issue. Please try embedding form using its iframe code instead of plugin, here is how: Getting-the-Form-iFrame-Code

    As to your other question, could you please share some more information on what mobile payment method you are looking for so we checked for possible options?

  • Lia1992
    Replied on June 28, 2019 at 5:18 PM

    Many thanks Victoria :-) 

  • Lia1992
    Replied on June 28, 2019 at 10:44 PM

    For my other question about integrating mobile money payment, I had in mind WeCashUp, MTN Money, Western Union, Orange Money or a payment gateway such as WooCommerce Custom Payment Pro.

    Thanks once again

  • Mike_G JotForm Support
    Replied on June 29, 2019 at 1:13 AM

    I have moved your other concern to a new thread considering it is, somehow, about another topic and to avoid confusion.

    Here's the link to the new thread — https://www.jotform.com/answers/1874737

    For any follow-up questions about your other concern, please refer to the other guide.