Form Will Not Accept New Entries

  • Profile Image
    CoachConnell
    Asked on June 29, 2019 at 09:45 PM

    My form is not accepting any new entries. I've tried on my tablet and on my computer browser but I keep getting the error message "sorry only one entry permitted." This makes no sense because I don't have any entry limits on the form, and it's been different client information that's entered each time. I can't identify why it won't accept anything and need this working. Please help!

  • Profile Image
    Victoria_K
    Answered on June 30, 2019 at 05:25 AM

    Hello, I see that your form is set to limit submissions based on browser cookies, that is why you can not submit it multiple times using same browser. Please refer to this article for more information: How-to-Set-Unique-Submissions-on-a-Form

    You can change this via form settings:

    Let us know if you need more help. 

  • Profile Image
    CoachConnell
    Answered on June 30, 2019 at 03:07 PM

    Thank you, Victoria, that did the trick it looks like!