Need to access my profile/locked out

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    John Bench  
    Asked on July 01, 2019 at 12:33 AM

    Can you please help me get access to my account. I am locked out and need access to forms on there . 

    Thanks 

    Screenshot
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    Nik_C
    Answered on July 01, 2019 at 04:22 AM

    Your account has been suspended because you were collecting credit card information via plain text which is against our Terms of use.

    https://www.jotform.com/build/91722533601450

    15619688162019-07-01_10-12-34.png

    The above-mentioned fields have been removed and your account is now restored.

    Please avoid using such fields and if you have to collect payments please use one of our payment integrations: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Let us know if you have any further questions.

    Thank you!