Need to access my profile/locked out

  • John Bench
    Asked on July 1, 2019 at 12:33 AM

    Can you please help me get access to my account. I am locked out and need access to forms on there . 

    Thanks 

    Jotform Thread 1875522 Screenshot
  • Nik_C
    Replied on July 1, 2019 at 4:22 AM

    Your account has been suspended because you were collecting credit card information via plain text which is against our Terms of use.

    https://www.jotform.com/build/91722533601450

    15619688162019 07 01 10 12 34 Screenshot 10

    The above-mentioned fields have been removed and your account is now restored.

    Please avoid using such fields and if you have to collect payments please use one of our payment integrations: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Let us know if you have any further questions.

    Thank you!