How to locate missing submissions in the form?

  • LeGarageSale
    Asked on July 1, 2019 at 9:03 PM

    Forms submitted June 12-22 are missing form my recaps---but I rec'd notice of the forms by email. How can I locate those forms? 

  • Richie JotForm Support
    Replied on July 2, 2019 at 12:30 AM

    I have checked your form submissions and it seem you have deleted your submission on June 23,2019.

    How to locate missing submissions in the form? Image 1 Screenshot 20

    Do note that we cannot recover deleted submissions.

    If you have a copy of the submissions in your email notification, you may convert them into excel files so that you can import them back to your form as submissions.

    Here is a guide:https://www.jotform.com/help/308-Import-App-Easily-Import-Your-Excel-or-CSV-Data-into-JotForm

    Hope this information helps.