- MarleneTidwellAsked on March 02, 2013 at 05:18 PM
the registration is working, but i am not receiving the froms at my email address. I have to log into the account and get the info from there which is cumbersome.
- JotForm Supportardy0689Answered on March 02, 2013 at 06:06 PM
Hello Marlene, you are not receiving notification from your email address because your email address is currently on our bounce list with this message:firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.4.7 - Delivery expired (message too old) 554-'imta21.emeryville.ca.mail.c= omcast.net comcast 18.104.22.168 Comcast block for spam. Please see http:= //postmaster.comcast.net/smtp-error-codes.php#BL000000'
I have removed your address from our bounce list. To avoid this in the future, be sure to whitelist our JotMail IP addresses.