I need to change a user name and email address.

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    along@jacksontn.com
    Asked on July 02, 2019 at 09:21 AM
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    roneet
    Answered on July 02, 2019 at 10:54 AM

    We can change your username before we do that, please provide at least three usernames you wish to have.

    Also, please note the following if the username changes:

    -Custom URLs names (i.e. : http://www.jotform.com/OLD_USERNAME/myform ) will not work once we change the account username. You have to manually update the form URL.


    -However, direct form links like http://www.jotformeu.com/form/53015216247346 will be fine.


    -Please provide alternate names in case the proposed username is not available.

    If you want to change the email, you can do that from the account setting page.

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    Thanks!