My BluePay Integration isn't working

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    Asked on July 02, 2019 at 11:45 PM


    I'm trying to integrate my Jotform with BluePay. I've enabled BluePay.js and I've put in the secret Key and account ID, but the form is not finalizing the submission.

    Please advise.

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    Answered on July 03, 2019 at 03:45 AM

    I am sorry for the trouble caused to you. I did check your form and did not find any issue with that. You have configured your payment tool correctly and it should work as expected.

    I cloned your form and integrated it our sandbox Bluepay account. I was able to submit your form successfully. Please check the screenshot below:


    Do you see any error message when form is submitted? I would suggest you to please share a screenshot of the error message and we will take a look.

    We will wait for your response.