My BluePay Integration isn't working

  • ImanJordan
    Asked on July 2, 2019 at 11:45 PM

    Hi, 

    I'm trying to integrate my Jotform with BluePay. I've enabled BluePay.js and I've put in the secret Key and account ID, but the form is not finalizing the submission.

    Please advise.

    Jotform Thread 1878263 Screenshot
    Page URL: https://form.jotform.com/91708964912164
  • Ashwin JotForm Support
    Replied on July 3, 2019 at 3:45 AM

    I am sorry for the trouble caused to you. I did check your form and did not find any issue with that. You have configured your payment tool correctly and it should work as expected.

    I cloned your form and integrated it our sandbox Bluepay account. I was able to submit your form successfully. Please check the screenshot below:

    1562139795bluePay Screenshot 10

    Do you see any error message when form is submitted? I would suggest you to please share a screenshot of the error message and we will take a look.

    We will wait for your response.