Form assignee edit submission returns empty

  • BreenResources
    Asked on July 3, 2019 at 12:44 AM
    I have also noticed under the assignee forms when you try to edit a submission the previous details entered are not appearing & the re-submission form is empty.
  • Richie JotForm Support
    Replied on July 3, 2019 at 12:55 AM

    I have been testing this with my assignee form but I can't seem to replicate the issue.

    Form assignee edit submission returns empty Image 1 Screenshot 20

    I was able to view the old submission data and edit.

    May we know if you're using the Classic or Card form?

    Can you please test your form again and let us know if the issue still remains?

  • BreenResources
    Replied on July 11, 2019 at 11:42 PM

    Hi Richie,

    Thank you for looking into this for me. I have done another test & it appears to be working now. What is the difference between classic & card form?

    Thanks Nena

  • Richie JotForm Support
    Replied on July 12, 2019 at 12:56 AM

    You may edit custom CSS with classic forms while for Card forms it is more of a direct approach form and it is a one question per page format.

    For more information, you may check this link:https://www.jotform.com/blog/jotform-cards/

    If you need further assistance, let us know.

  • BreenResources
    Replied on July 12, 2019 at 2:24 AM

    Thanks Richie.

    I will look more into this I didn't know it existed.