Jotform Mobile App > Offline mode > File Upload > Can't submit form if the file upload is set to required.

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    Asked on July 03, 2019 at 05:46 AM



    Previously i tested submission of photo via offline mobile jotform and i am able to submit & sync once there is data. 


    However, recently i tried again and it isn't working anymore. I am unable to proceed with the form due to the photo field is "required". 


    Was there any chance ? Is there a workaround for this issue ? 

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    Answered on July 03, 2019 at 08:06 AM

    We are sorry for the inconvenience this may have caused. I have now elevated this issue to the next level support so that they can investigate the problem. We will notify you here and on your email at once when a status update is available.

    Thank you for your understanding.

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    Answered on July 09, 2019 at 09:00 AM


    Sorry for the inconvenience.

    We've fixed the validation bug for offline mode. Now you should be able to proceed with the form.

    Please let us know if this bug still persists or you encounter further difficulties.

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    Answered on July 11, 2019 at 01:07 AM



    I am facing a new issue with the Widget (Take Photo). 


    After submission of the photo, when i try to view submission, i am unable to view the photo.

    Below is the photo of the submission form view of the photo. Upon clicking, they gave me an error that say the photo couldnt be found. 



    Will you be able to assist on this, please?

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    Answered on July 11, 2019 at 02:15 AM

    Considering that your other concern is about another topic, I have moved it to a new thread to avoid confusion.

    Please refer to that thread for any related questions and/or follow-ups.