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jenelle1234Asked on July 3, 2019 at 6:12 AM
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jherwinReplied on July 3, 2019 at 8:30 AM
Is this the form you're having an issue with?
https://www.jotform.com/90574209329360
I checked that form and the notification is configured correctly. I also reviewed our mail logs and found that all submissions were successfully sent to the recipients listed in the notification. The emails are also not on our bounce list so you should not be having trouble receiving emails from jotform.
Please check this guide for a possible reason why you're not receiving an email notification.
Guide: Why-Am-I-Not-Receiving-Email-Notifications
Please whitelist jotform domains and IPs in your web/email host to ensure that all the emails sent to you will be received successfully.
- Whitelisting-JotForm-IP-Addresses-and-Domains