Why my form showing "0" submission?

  • Profile Image
    olehner2000
    Asked on July 03, 2019 at 09:34 AM

    People are submitting,

    they get a Submission Thank you,

    but their submissions are not visible and it says 0 submissions in the form

    https://form.jotform.com/91804418109961

     

    please look into this important issue!

     

  • Profile Image
    jherwin
    Answered on July 03, 2019 at 11:22 AM

    I tried to view the submissions page of the form you mentioned, but I was not able to replicate the issue on my end. All of the submission are showing on my end, please try to clear your browser's cache and cookies. That may work.

    If the issue persists after doing that, please try to open your account and submissions page into another browser.