form mails not coming in

  • Profile Image
    championgloves
    Asked on March 03, 2013 at 08:39 PM

    I am probably back on the bounce list.  Please remove patkinson@championgloves.com from the list.

  • Profile Image
    jonathan
    Answered on March 04, 2013 at 12:25 AM

    Hi,

    The email account mentioned and your jotform email account are not among in the bounce lists. There should be no issue on your incoming email messages.

    Can you please confirm if you are still having issue getting the emails? Have you check your spam filter or email junk folder. Perhaps the email are just being filtered on your end.

    You may also want to review this guide -How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues to be sure that you have your jotform notification emails properly setup.

    Thanks.