How am I able to send a copy of this form to the person who has submitted it?

  • Admin_TNL
    Asked on July 3, 2019 at 6:56 PM

    Hello,

    Please see attached screenshot. I had put an email link at the top of the form for the person who is filling out the form. When they submit I would like to receive confirmation of the submission but I would also like to have the person who submitted the form to receive confirmation via email. 


    Please help!

    Jotform Thread 1879543 Screenshot
  • Kevin Support Team Lead
    Replied on July 3, 2019 at 9:51 PM

    I have been testing your form and I was unable to receive the email, upon checking the email settings I can see there is missing info: 

    15622050232019 07 03 19h37 24 Screenshot 10

    Please kindly configure your email as explained on this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues 

    This way you will avoid emails bouncing due to missing info, if the problem persists, let us know.