-
Admin_TNLAsked on July 3, 2019 at 6:56 PM
Hello,
Please see attached screenshot. I had put an email link at the top of the form for the person who is filling out the form. When they submit I would like to receive confirmation of the submission but I would also like to have the person who submitted the form to receive confirmation via email.
Please help!
-
Kevin Support Team LeadReplied on July 3, 2019 at 9:51 PM
I have been testing your form and I was unable to receive the email, upon checking the email settings I can see there is missing info:
Please kindly configure your email as explained on this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
This way you will avoid emails bouncing due to missing info, if the problem persists, let us know.