- zoomfotoAsked on March 04, 2013 at 03:26 AM
I have purchased a premium plan, but there were less submissions than I expected so i downgraded to free account. It happened within a month, so I should be eligible for money-back guarantee. What is the next step?
Thanks in advance,
- JotForm SupportWelvinAnswered on March 04, 2013 at 04:25 AM
Good day! I'll go ahead and made a refund to your payment. That will be reflected in your account within 10 business days.
Thanks and subscribe again anytime.