What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The javascript is now broken when downloading the entire zip file. How can we fix this?

    Asked by whitematt on May 18, 2010 at 02:32 PM
    If I download the entire zip file with the JS and CSS folders, the javascript is now broken.  Back and Next buttons dont work, hidden fields are no longer hidden...the Javascript is completel busted.  Please help!
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    JotForm Founder

    Answered by aytekin on May 24, 2010 at 06:45 AM
    We will look into this and get back to you when it is fixed.
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    Answered by billmill26 on June 03, 2010 at 10:36 AM
    My form has the same issue. The javascript does not work at all. Do you have answer to this problem yet?
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    JotForm Founder

    Answered by aytekin on June 07, 2010 at 07:15 AM
    No, we haven't get to work on this yet.
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    Answered by nvhuk on July 02, 2010 at 02:32 PM

    Hi, After wasting much time I have found the problem with the ZIP file and been able to correct the problem.

    1. You will have to change "min/g=jotform&" to "http://www.jotform.com/min/g=jotform&"

    2. You will need to either change:



    Move the "big.css" file into the folder named 'styles'.

    3. You may also have to create a CalendarView.css file, as it is required but not provided in the ZIP file.
    You can obtain it from here: http://www.jotform.com/css/calendarview.css

    Most of the problems are because the locations given are incorrect.

    This has solved it for me, I hope it solves someone else's problems too! :)

    Also, I am very annoyed with JotForm, as reading around on the Support Forum, quite a few people are facing the same problem and they have not been able to find it! I think I might be taking my business elsewhere!

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    Answered by stainle55 on July 05, 2010 at 12:48 AM
    While Jotform (aytekin) is working on a fix for this, would it be possible to post the missing JS so people who need to get something up and running can adjust things manually.
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    Answered by nvhuk on July 05, 2010 at 05:48 AM
    Hi, I have actually found which may be of use is that instead of the "min/g=jotform&" you can link the scripts provided so it would be something like this: "" And do that for every single script provided with JotForm, as the "min/g=jotform&" is actually all the scripts provided put into one file.So, to answer your question, I found that all the scripts are already provided but not correctly configured in the html file, so as mentioned before some adjustments will need to be made. HTH!
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    Answered by stainle55 on July 08, 2010 at 10:23 PM

    To clarify nvhuk's post:

    To get your form working without the "http://www.jotform.com/min/g=jotform" script, you must link the JS files included in the zip archive manually.
    ORDER is important?

    At a quick look, the following seems to work for me.

    <script src="//[path to files]/js/prototype.js" type="text/javascript"></script>
    <script src="//[path to files]/js/protoplus.js" type="text/javascript"></script>
    <script src="//[path to files]/js/protoplus-ui.js" type="text/javascript"></script>
    <script src="//[path to files]/js/jotform.js" type="text/javascript"></script>
    <script src="//[path to files]/js/location.js" type="text/javascript"></script>
    <script src="//[path to files]/js/calendarview.js" type="text/javascript"></script>

    Images were not included in my zip file so I had to grab them manually.
    Paths to the image files may need to be changed in the CSS files.

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    Answered by serkan on July 30, 2010 at 03:24 AM

    This probem is fixed now but this fix does not contain images yet. They are still linked to to jotform.com

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    Answered by grafixdiva on July 14, 2011 at 01:38 PM

    I have also encountered this problem.  Problem now is in CSS, not js.

    The quick fix is:

    1) Go to

    2) Copy & paste into a local css file

    3) Revise the default link that jotform supplies when you donwload to the new css  file you have made.

    4) YAY! You have a beautifully styled calender :) 

    Don't worry jotform...i still <3 you!  still save me so much time & $$$ I would otherwise have to code more, or hire another developer...xoxo!

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    Answered by stewpeters on August 02, 2013 at 07:02 AM

    You may fix it due to to fix a corrupt zip file

    This article http://www.zipfilefix.com