My account was autosuspended.

  • Bryan
    Asked on July 5, 2019 at 2:32 AM

    Hi!


    I saw from other posts that accounts were autosuspended due to fields requesting for passwords and I realized that there is a field on my form which requires password.


    However, this is a password defined by me and I will be the one to distribute it to users who will use the forms to control who's going to use the forms.


    If there's a need to remove the field, I can have it remove but I really need my existing forms for our day to day operations. We're currently trying your system and if approved, we will be implementing it throughout our projects.


    For your kind consideration, please.


    Thank you!

    Regards,

    Bryan

  • AndrewHag
    Replied on July 5, 2019 at 3:30 AM

    It seems the issue is related to the thread https://www.jotform.com/answers/1880794.

    We have deleted the password field and re-activated your account. Please follow up that thread if you need any further assistance.