submissions are duplicated

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    Asked on July 05, 2019 at 10:46 AM

    Sometimes when someone submits a form, it duplicates and we get two exact submissions.  How does this happen?

    Thank you -  Brad

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    Answered on July 05, 2019 at 11:36 AM

    I have tested a cloned version of your form but I can't seem to replicate the issue at my end.

    May we know if your form is embedded to a web page?

    Checked your submissions and found the duplicate submission data. It seems the form was submitted on different occasions.

    I have cleared your form cache.

    Can you please test your form again and let us know if the issue still remains?

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    Answered on July 05, 2019 at 12:43 PM
    Ok - thank you.