JotForm Account Over Quota

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    suntransfers
    Asked on March 04, 2013 at 10:41 AM

    I have received an over quota email from you.

    Please can you let me know if by deleting submissions it will free up more space so that I can continue receiving submissions or if the limit has been reached and I must upgrade.

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    EduardoMendez
    Answered on March 04, 2013 at 10:57 AM

    Hi there, 

    Unfortunately, that will not reduce your counter.  The counters are reset at the begining of each month.

    You can upgrade to continue receiving submissions.

    Note, you can downgrade at anytime.

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    suntransfers
    Answered on March 04, 2013 at 11:21 AM

    Thanks.

    My account states I have used 9 of 100 submissions but used 115 of 100MB of upload space. If I save the uploads to my PC and delete them from Jot Form will that allow me to continue recieving sublissions?

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    EduardoMendez
    Answered on March 04, 2013 at 11:38 AM

    In that case, 

    You can delete some of your submissions s that you don't go over the space limit.  This limit is not reset every month like the submission count.

    Hope that helps!