- suntransfersAsked on March 04, 2013 at 10:41 AM
I have received an over quota email from you.
Please can you let me know if by deleting submissions it will free up more space so that I can continue receiving submissions or if the limit has been reached and I must upgrade.
- JotForm SupportEduardoMendezAnswered on March 04, 2013 at 10:57 AM
Unfortunately, that will not reduce your counter. The counters are reset at the begining of each month.
You can upgrade to continue receiving submissions.
Note, you can downgrade at anytime.
- suntransfersAnswered on March 04, 2013 at 11:21 AM
My account states I have used 9 of 100 submissions but used 115 of 100MB of upload space. If I save the uploads to my PC and delete them from Jot Form will that allow me to continue recieving sublissions?
- JotForm SupportEduardoMendezAnswered on March 04, 2013 at 11:38 AM
In that case,
You can delete some of your submissions s that you don't go over the space limit. This limit is not reset every month like the submission count.
Hope that helps!