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QueensParkAsked on July 5, 2019 at 12:56 PM
https://form.jotform.co/41563585718868
Hi this is my form above, i used to get emails right away via the auto responder. Can you advise why there is a lengthy delay now to get Autoresponder emails?
Kind regards,
Ryan.
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Ivaylo JotForm SupportReplied on July 5, 2019 at 1:47 PM
I noticed that you use noreply@jotform.com for your autoresponder. You can try to change to noreply@formresponse.com. In order to do this, you should click on the pencil icon of the autoresponder and go to Advanced. Then you should change the e-mail in the Sender Email field.
You can also try to setup your SMTP. So, the autoresponders will be sent from your server. Here is the guide:
https://eu.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Please try to apply the above and let us know, if it helps.