Login Suspended: Collecting Social Security Numbers

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    Asked on July 05, 2019 at 01:03 PM

    Can not log in , tried to change password did not work please help asap


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    Answered on July 05, 2019 at 01:39 PM

    Your forms are collecting SSN details which are against our Terms of usage due to which your account has been suspended.

    If your purpose is not to collect SSN from the general public but from your own customers. You can comply with the recommendations below, then we can make the exception:

    1. Add Terms of Use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities

    2. Add a Signature widget where your user signs and agree to provide sensitive information.

    Hope this helps!