Why my account is Autosuspended?

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    Henry Pemberton 
    Asked on July 05, 2019 at 11:48 PM

    Hi there,


    My jotform account yesterday logged me out and then refused to sign me back in through Facebook or through a normal login. I was eventually able to reset my password but was still unable to login and the login button didn't work at all. Today, I now receive an error telling me that my account has been autosuspended.

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    AndrewHag
    Answered on July 06, 2019 at 12:43 AM

    It seems your account pemberton_h mistakenly suspended by out Phishing Detector tool. I have now re-activated your account.

    Let us know if you face any issues.