Unable To Receive Password Reset Notification

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    Michele
    Asked on March 04, 2013 at 01:05 PM

    Hi,

    I am still waiting for my password reset.  I am trying to work on a new form.  Can you just reset it for me and let me know what it is??

    Thanks

    Michele

  • Profile Image
    ardy0689
    Answered on March 04, 2013 at 01:17 PM

    Hello Michelle,

    Unfortunately we do not have the ability to tell you your password as this is hidden from us. Please repeat the password reset process. Have you checked your Spam folder or trash folder if it's there?

    If you are using an email software or client such as Mozilla Thunderbird, Outlook, and etc., please login to your webmail(from the browser) to check the spam folders from there. Sometimes spam messages do not go into your email client or software. I hope this helps

    Thanks