Question about File upload limit

  • Profile Image
    kaorusan
    Asked on July 06, 2019 at 06:56 AM

    Hi,

    I would really like to know the file upload limit of your form's file upload function.

     

    Also, I'd like to ask where the responses and the files they upload are stored and whether it's doable that we'll customize the destination to drive?

     

    Thank you!

     

    Kareen

  • Profile Image
    jherwin
    Answered on July 06, 2019 at 08:16 AM

    Hello Kareen - Each plan has its own limits for storage (available space), you can check our pricing page for more details: https://www.jotform.com/pricing/.

    Since you already have an account, please review this guide to learn more about your account current usage and limits: Understanding-Your-Account-Usage-and-Limits

    Submissions and files are stored on the jotform server. However, please note that only you have access to it and our servers are secured so you do not have to worry about the data breach. You can also send the submission as a PDF to google drive or dropbox by integration your forms to those third-party apps.

    Guides:

    How-to-Integrate-a-Form-with-Google-Drive

    Upload-to-Dropbox-with-JotForm

    If you require any further information, feel free to contact us :)