Uploads are not included in the notification email.

  • stnglobal
    Asked on July 6, 2019 at 8:56 PM

    I'm working on a set of forms that require a photo upload and in addition to sending a PDF of the responses to our registrar, I would like for that photo to be included in the email as an attachment. 

    I've checked the box that says "Send Uploads as Attachments" but still don't receive the uploads. 

    Thank you for helping me figure this out.

    Logan

    Jotform Thread 1882120 Screenshot
  • jherwin
    Replied on July 7, 2019 at 3:54 AM

    Is this the form you're working on?

    http://www.jotformpro.com/form/91834393122961

    If yes, could you let us know if we can send a test submission to the form to test it from our end? will place our email address on the notification recipient and see if we can replicate the issue you mentioned.

    Looking forward to your response.