Uploads are not included in the notification email.

  • Profile Image
    stnglobal
    Asked on July 06, 2019 at 08:56 PM

    I'm working on a set of forms that require a photo upload and in addition to sending a PDF of the responses to our registrar, I would like for that photo to be included in the email as an attachment. 

    I've checked the box that says "Send Uploads as Attachments" but still don't receive the uploads. 

    Thank you for helping me figure this out.

    Logan

    Screenshot
  • Profile Image
    jherwin
    Answered on July 07, 2019 at 03:54 AM

    Is this the form you're working on?

    http://www.jotformpro.com/form/91834393122961

    If yes, could you let us know if we can send a test submission to the form to test it from our end? will place our email address on the notification recipient and see if we can replicate the issue you mentioned.

    Looking forward to your response.