Feedback button remove

  • Profile Image
    Asked on July 08, 2019 at 12:38 AM

    Hello again.

    I embedded a form to a site using the feedback button, but then I changed my mind and embedded an iFrame instead. But for some reason the feedback button is still there and I cannot find a way to remove it.

    Can you guide me please?


  • Profile Image
    Answered on July 08, 2019 at 03:22 AM

    Could you please share the website where that happened so we can inspect it and check why is that happening?

    Thank you!

  • Profile Image
    Answered on July 08, 2019 at 08:01 AM


    Thanks for your response.

    this is the (trial/demo) site...

    Please open the 'Report it' tab.

    Thanks & Regards

  • Profile Image
    Answered on July 08, 2019 at 08:17 AM

    I have checked the form embedded to your website and it seems you may have not deleted the Feedback button script.

    The script can be found in your <div class="et_pb_code_inner"> section.

    Kindly edit your web page and delete the script in that div section.

    Hope this  information helps.

    If you need further assistance, let us know.