For image upload function - is it applicable only for paid user?

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    Jesswpy
    Asked on July 08, 2019 at 03:25 AM

    Hi,

    2 questions, hope you can help to answer:

    1.) For image upload function - is it applicable only for paid user? I tested on it, sender sent it, but when I tried to open it. It pop out error page that can't be display.

    2) Like to ask if jotform has any e-receipt template to use? since you have payment form, i am currently subscribed with another source for invoice and receipt. if jotform has, perhaps can consider to put everything into 1 provider.

    Thanks.

  • Profile Image
    Victoria_K
    Answered on July 08, 2019 at 05:04 AM

    Hi!

    For image uploads, may I ask how were you reviewing the uploads? 

    Generally, all our feature are available to free users. But, I see that your account is set up to require login to review files, so this may be the problem causing the error. You can lift this setting to access files being not logged in, here is the link: https://www.jotform.com/myaccount/settings 

    To avoid any confusion, we have moved your other question to separate thread, we will answer it shortly: https://www.jotform.com/answers/1882776 

    We will be glad to assist if you need more help, just let us know.